Today we’re announcing Memory across the Supersonik experience at supersonik.ai. Our agents now remember.
What’s new
During every conversation, the agent automatically captures what matters: who the customer is, what they care about, the goals they mentioned, the products they explored, and the things you said you would follow up on. Instead of losing that when the conversation ends, it carries forward into the next one.
How it works
You onboard the agent once. From there, Memory builds quietly in the background as conversations happen, with nothing extra for your team to manage and nothing for the customer to set up.
When a returning customer starts a new conversation, the agent recalls the relevant context and uses it. An open question from last time becomes the first follow-up. A goal they described becomes the starting point. And because Memory lives with the agent rather than a single session, that context is shared: the whole experience remembers the customer, not just one conversation.
What this unlocks
The obvious win is that customers stop repeating themselves, which removes one of the quietly frustrating parts of talking to software that should already know them.
The deeper unlock is personalization that compounds. The more a customer interacts, the better the agent understands them, and the more relevant each conversation becomes. Recommendations land better, follow-ups feel intentional, and the experience starts to feel less like a tool and more like talking to someone who has been paying attention all along.
This is the belief that has driven Supersonik from the start: the most valuable thing an AI-native product can offer is genuine understanding. Memory is what lets that understanding last beyond a single conversation.
Try it now
The fastest way to see it is to experience it. Head to supersonik.ai, start a demo, and come back. The agent will remember.
This is the start. Memory on the Supersonik experience today, with more to come for our customers.
The Supersonik team
Get in touch with the Supersonik team.