CUSTOMER SUPPORT

A live call for every customer question about your product

Supersonik picks up the call the moment a customer needs help, shares its screen, and walks them through your product, step by step. Any hour, any language.

Join demo now...

Trusted by

SalesforceHubSpotBrevoLemlistHoldedLodgifySalesforceHubSpotBrevoLemlistHoldedLodgify

BUILT FOR SUPPORT TEAMS

Less waiting.
Happier customers.

Stop sending help docs that nobody reads. Show every customer exactly what to do, live, inside your real product.

Pick up the call in seconds

Supersonik is on the call the moment a customer asks for help. No queue, no scheduling, no out-of-office hours, ever.

Show, don't just tell

Instead of sending a help doc, the agent shares its screen and walks the customer through your product until the question is fully answered.

Hand off when a person is needed

For the questions that really need a human, your team gets the call with the full conversation and screen recording, ready to pick up without missing a beat.

INSIDE THE SUPPORT AGENT

Pick up, show how,
answer the question.

A live agent that answers every customer question the way your best support rep would, in your real product.

Live help inside your product

The agent shares its screen and walks the customer through the exact steps to solve their question, right where they need it.

Speaks 70+ languages

Help every customer in their own language with the same product expertise. No translation lag, no regional teams to staff.

Knows the customer before saying hello

Before picking up, the agent pulls the customer's account, plan, recent activity, and any error logs, so the call starts where it actually needs to be.

Reads the room

The agent picks up on tone, hesitation, and frustration. When a question really needs a human, it hands off before the customer's day gets worse.

Closes the loop in your helpdesk

When the question is answered, the agent updates your helpdesk automatically with the full conversation, the steps taken, and tags for your team.

Slack

Escalations land in Slack

When a question really needs a person, your team gets a Slack ping with the full conversation and screen recording, ready to take over without missing a beat.

Built for enterprise scale
High concurrency, ultra-low latency, and global distribution

Concurrency that scales

Run thousands of simultaneous sessions without degradation or performance loss.

Industry lowest latency

Real-time everywhere. Supersonik delivers ultra-low latency across every session.

Multiregion servers

Deploy sessions from the closest region to your users for the fastest experience.

Enterprise-grade security & privacy

Supersonik is SOC 2 Type II and GDPR compliant, with SSO, audit logs, PII redaction, and data residency controls. Trusted by support orgs in healthcare, finance, and SaaS.

SOC 2 Type IIGDPR

Customer conversations and PII are handled with the strictest controls.

The complete AI support platform

Talk to sales

Hours of demos
every month

12,483 hours of demos every month